Lost/Stolen Passports

Please note that everybody who visits the Sri Lanka Embassy in Berlin for consular work must have a prior appointment from the Embassy. You can obtain prior appointments only through the application appointments.srilanka-botschaft.de.

Please also note that the Embassy will contact Sri Lankan citizens in Germany for status update of their applications only through above mentioned contact points. The Sri Lanka Embassy in Berlin *will not take the responsibility for any communication sent from other contact points*.

If your passport is lost or stolen, it is the responsibility of the holder (owner) of passport to inform the concerned authorities immediately. Failure to do so may result in your lost or stolen passports being used for illegal activities and you may be liable for aiding and abetting an offence.

Applicants who come for citizenship services are required to bring two (2) photocopies of the relevant documents necessary for passports, birth registrations and name changes after divorce or marriage.

Documents required for application of new passport in lieu of expired passport:

Passport Applications: FORM K (IM35)
Stolen or Lost Passport Complaint Form
Police Report about the incident of loss/theft
Supporting documents as listed under "how to submit your application form"

Steps to follow:

Download a Stolen or Lost Passport Complaint Form available on this website at downloads section, or by visiting www.immigration.gov.lk
Make a complaint to your local police station in the country of residence and obtain a Police Report as soon as possible
Submit your documents to the nearest Sri Lanka Diplomatic Mission or Consulate according to the instructions given below under "how to submit your application." Provide to the duly filled complaint form, the police report, new passport application form (Form K) and necessary supporting documents with your application
Sri Lankan Diplomatic Mission or Consulate shall transmit to the Immigration Department in Sri Lanka the details of the stolen or lost passport. Upon receipt of such information, we will take necessary measures to cancel the stolen, lost or missing passport.

How to submit your application:

Applicants should come to the office of the Sri Lanka Mission personally to submit the application. Postal applications are not accepted
Verification photograph and applicant’s signature could be attested by an officer at the Mission when you hand-in the application personally. Place your signature on both cages in the presence of the officer at the Mission.
It is necessary to bring all the documents listed under the Supporting Documents section. Incomplete documents may result in the application being delayed or declined
Validity of Sri Lankan passports can be extended for a maximum of ten (10) years from the date of issue. After the 10-year expiry of the passport, a new passport must be obtained. Passports are issued by the Controller of Immigration & Emigration in Colombo, Sri Lanka and NOT by the Sri Lanka Mission in Germany.
All passport applications accepted by the Mission are sent to Colombo for issue of machine readable passports. Upon receipt of the new passport, it will be duly forwarded to the applicant. IF: the application and supporting documents are in order, this complete process approximately takes three to six months. IF NOT, or if Sri Lanka I&E requires further details: the Mission will contact the applicant as required. In this case the process may take longer
To facilitate efficient processing of all applications, we kindly request you to cooperate with the Mission and submit all required details and documents at the time of application

You are strongly advised that:

Passport reported lost or stolen are invalidated and can no longer be used for travel. Never use a passport reported stolen or lost.
Never use the lost or stolen passport again, even you find it later, after making a complaint.
The information you provide regarding a Stolen or Lost Passport will be entered in our Stolen/Lost Passport System
The details of passport cancellation will be automatically shared worldwide through INTERPOL to avoid misuse.
You are strongly advised to obtain a new passport immediately to avoid inconvenience.
Once a passport is reported lost or stolen, it cannot be re-validated.
If you recover the passport after you have reported it lost or stolen, please submit it to the address listed below. When you submit it, if requested - we will cancel it and return it to you. If not requested, it will be destroyed.

Lost & found Sri Lankan passports:

If you find your passport again, after it was reported as lost, or if you find a Sri Lankan passport belonging to another person: please mail the passport in a sturdy envelope to the address below.

    Lost / Stolen Passport Desk
    5th Floor
    Department of Immigration and Emigration
    No: 41, Ananda Rajakaruna Mawatha
    Colombo 10
    Sri Lanka

How to apply for a new passport in lieu of a lost Sri Lankan passport

Applicants must come to the Mission personally to hand over the passport application. Applications for new passport in lieu of lost/damaged passport cannot be submitted by post. Carefully read and follow the instructions on this page.

1.) Obtain an application form from the Embassy in Berlin

By Post: Please send a request letter with self-addressed stamped envelope to the Mission in Germany. Stamp value of € 0.70 and envelope size 23 cm x 10 cm (9 x 4 inches). Please state your purpose of application, name, address and phone number in the request letter.

Internet: Application forms in English, and instructions in Sinhala, Tamil and English are available in the Download Section of this web site.

2.) Instructions of filling the application forms

(a) Form K, duly completed according to following:
- Applicants are advised to carefully read the given instructions before completing the form.
- Present postal address and telephone number in Germany at cage 5 on Page 1
- Verification photograph and applicant’s signature could be attested by an officer at the Mission when handing in the application
personally.
- Place applicant's signature on two(2) cages provided on Page 2. You can sign in the presence of the officer at the Mission.
Please note that your writing should not touch the borders of the cage.
- Place applicant's signature at bottom on Page 2.

(b) Photo of applicant
- One application needs 3 identical photos.
- Please read the instructions given on the form.
- Photo size for main applicant is 3.5 cm x 4.5 cm without the white border
- One of the photographs should be pasted on Page 1. And 2 photos should be pasted on Page 2
- Photographs should be 'direct face' and both ears must be visible
- Please do not write or mark anything on the photographs
- Photographs should have been taken within the last three (3) months. Photographs taken more than three months ago will not
be accepted

(c) The "Stolen or Lost Passport Complaint Form" must be duly completed.
- All information must be filled in
- Please do not leave any blanks
- You can download this complaint form on this website at the Downloads section

3) List of Supporting Documents Required for Lost Passports

I. Copy of the lost passport and previous passports (if applicable.)
II. Original Birth Certificate of applicant with a photocopy
III. The National Identity Card or Driving Licence of Sri Lanka with a photocopy
IV) Original or certified copy of visa in Germany with a validity period 1 to 3 months
V. An affidavit signed by certified Notary explaining the circumstances as to how the passport was lost. The signature of the Notary in the affidavit should be certified.
VI. If the above affidavit is in German or in any other foreign language – you should submit English translation of the affidavit done by a sworn translator
VII. Police Report: certificate from the police station where you have reported the loss or theft of your passport
VIII. Original identification documents and visa documents which you possess now. Please submit all visa cards, visa letters and temporary personal/travel documents issued by authorities in Germany or other countries A letter from the German Ausländeramt to confirm that you have not surrendered your passport to the Ausländeramt and/or that you have not applied for a German travel document and you are eligible to legal residency in Germany (visa).
IX. A letter from the German Ausländeramt to confirm that you are eligible to legal residency in Germany (visa). The letter must state your current visa status, whether you have surrendered your passport to the Ausländeramt and/or that you have not applied for a German travel document
X. Self-addressed stamped envelope (Stamp value of € 3.95 and envelope size 23 cm x 10 cm or 9 x 4 inches). If applicant needs an acknowledgement of the application, another SAE affixed to the value of €0.70.
XI. Application fees in cash to be paid at the counter. For actual fees, please check 5. Fees and Payment.

4.) Biometrics

As per Sri Lanka Immigration & Emigration Act of No. 20 of 1948 as amended by Act No. 07 of 2015, it is mandatory to collect the Bio Metrics from all the passport applicants.

Accordingly, all applicants have to provide their Bio Metrics – Finger Prints to Sri Lanka Immigration & Emigration.

In this context, it is mandatory that those applying for passports through Sri Lanka Missions Abroad on or after 1st January 2018 should provide biometrics to the Department of Immigration & Emigration upon their first entry to Sri Lanka. The applicant's departure from Sri Lanka will only be allowed if they comply with this requirement.

5.) Fees and Payment

Fees: >>>>

Bank details: >>>>

If your passport was lost or stolen within Sri Lanka

If your Sri Lankan passport is stolen or lost in Sri Lanka you can report the incident by phone to Immigration Department hotline phone 011 532 9502 and fax 011 532 9501. Operators are available 8.30 a.m. to 4.00 PM, Monday-Friday, excluding Government holidays.

- Make a complaint to your local police station as soon as possible.
- Police will transmit the details of your complaint to the Department of Immigration and Emigration.
- Upon receipt by Immigration the details from the police, Immigration and Emigration Department will take necessary
measures to cancel the stolen, lost or missing passport.
- Passport reported lost or stolen can no longer be used for travel. The details of cancellation will be automatically shared
worldwide through INTERPOL to avoid misuse.

Never use the lost or stolen passport again, even you find it later, after making a complaint. You are strongly advised to obtain a new passport immediately to avoid inconvenience.

To facilitate efficient processing of all applications, we kindly request you to cooperate with the Mission and submit all required details and documents at the time of application.Incomplete documents may result in the application being delayed or declined.